Friday, January 31, 2020

F and B Service Essay Example for Free

F and B Service Essay |Current Competencies of the Trainee|Proof of Evidence |Required Competencies/Learning Outcome |Training Gaps* |Required Modules for Training |Duration ( | |as a Food and Beverage Server | | | | |Hrs.) | |TC |EC |AA |NC |OTS | | | | | |Knows how to deliver food and beverage to guests. | | | | | |Provide A Link to Kitchen and Service Areas †¢ Liaise between kitchen and service areas. †¢ Clean and clear food service areas. |Provide A Link to Kitchen and Service Areas †¢ Liaise between kitchen and service areas. †¢ Clean and clear food service areas. |Provide A Link to Kitchen and Service Areas †¢ Liaising between kitchen and service areas. †¢ Cleaning and clearing food service areas. |40 | | | | | | | |Provide Food and Beverage Service †¢ Prepare dining/restaurant area for service. †¢ Prepare and set tables. †¢ Welcome customers. †¢ Take and process orders. †¢ Serve and clear food and drinks. †¢ Close down restaurant/dining area. |Provide Food and Beverage Service †¢ Prepare dining/restaurant area for service. †¢ Prepare and set tables. †¢ Welcome customers. †¢ Take and process orders. †¢ Serve and clear food and drinks. †¢ Close down restaurant/dining area. |Provide Food and Beverage Service †¢ Preparing dining/restaurant area for service. †¢ Preparing and setting tables. †¢ Welcoming customers. †¢ Taking and processing orders. †¢ Serving and clearing food and drinks. †¢ Closing down restaurant/dining area. |160 | | | | | | | |Provide Room Service †¢ Take and process room service orders. †¢ Set-up trays and trolleys. †¢ Present room service meals and beverages to guests. †¢ Present room service accounts. †¢ Clear room service areas. |Provide Room Service †¢ Take and process room service orders. †¢ Set-up trays and trolleys. †¢ Present room service meals and beverages to guests. †¢ Present room service accounts. †¢ Clear room service areas. |Provide Room Service †¢ Taking and processing room service orders. †¢ Setting-up trays and trolleys. †¢ Presenting room service meals and beverages to guests. †¢ Presenting room service accounts. †¢ Clear room service areas. |90 | | | | | | | |Develop and Update Food and Beverage Knowledge †¢ Research general information on food and beverage cocktails . †¢ Share information with customers. |Develop and Update Food and Beverage Knowledge †¢ Research general information on food and beverage cocktails . †¢ Share information with customers. |Develop and Update Food and Beverage Knowledge †¢ Researching general information on food and beverage cocktails . †¢ Sharing information with customers. |10 | |LEGEND: TC: Training Certificate EC: Employer’s Certificate, AA: Attestation by an Association, NC: National Certificate, OTS: Others *Indicate a check mark against the required competencies column to include the training gap of the participants.

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